Five9, Inc.
FIVNUSFive9, Inc. is a global provider of cloud-based contact center software, operating both within the United States and abroad. The company's core offering is a virtual contact center cloud platform, which integrates a comprehensive set of applications designed to facilitate a wide array of contact center operations, spanning customer service, sales initiatives, and marketing efforts. This advanced solution empowers clients to seamlessly handle customer engagements across numerous communication channels, including voice calls, video interactions, live chat, email, website interfaces, social media platforms, click-to-call functions, callback services, and mobile applications, as well as through programmable interfaces (APIs). Furthermore, the platform incorporates sophisticated natural language processing and automatic speech recognition capabilities. Five9 caters to a diverse clientele across various sectors, such as banking and financial institutions, business process outsourcing firms, consumer-oriented businesses, healthcare providers, technology companies, and educational organizations. Established in 2001, Five9, Inc. maintains its primary corporate offices in San Ramon, California.
Enterprise value over trailing (LTM) vs. forward (NTM) fundamentals. Click an LTM cell to chart it.
- Sector
- Application Software
- Sub-sector
- Collaboration, Productivity & Work Management
- Listing
- FIVN
- Country
- US
Annual financials & analyst forecasts
| $M | CY2021 | CY2022 | CY2023 | CY2024 | CY2025 | CY2026E | CY2027E |
|---|---|---|---|---|---|---|---|
| Revenue YoY | — | 28% | 17% | 14% | 10% | 10% | 10% |
| Revenue | $610M | $779M | $910M | $1.04B | $1.15B | $1.26B | $1.39B |
| Gross Profit | $338M | $411M | $478M | $564M | $630M | — | — |
| Gross Profit Margin | 55.5% | 52.8% | 52.5% | 54.2% | 54.9% | — | — |
| EBITDA | ($2M) | ($19M) | $17M | $55M | $155M | $393M | $432M |
| EBITDA Margin | -0.3% | -2.4% | 1.9% | 5.3% | 13.5% | 31.1% | 31.1% |
| EBIT | ($56M) | ($88M) | ($99M) | ($51M) | $31M | $274M | $302M |
| Net Income | ($53M) | ($95M) | ($82M) | ($13M) | $39M | $283M | $341M |
| Free Cash Flow | ($14M) | $34M | $92M | $79M | $173M | — | — |
| FCF Margin | -2.3% | 4.3% | 10.1% | 7.5% | 15.0% | — | — |
| Short-Term Debt | $0M | $0.17M | $0M | $433M | $21M | — | — |
| Long-Term Debt | $769M | $738M | $742M | $732M | $778M | — | — |
| Cash & Cash Equivalents | $91M | $181M | $143M | $363M | $232M | — | — |
| Net Debt | $678M | $558M | $599M | $803M | $567M | — | — |
| Net Debt / EBITDA | — | — | 35.1x | 14.6x | 3.7x | — | — |
| Rule of 40 | — | 32.1% | 27.0% | 22.0% | 25.3% | — | — |